ATTENTION Diabetics, Inc.        
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Privacy
Policy

 

 

 

 

 

ATTENTION Diabetics, Inc.

NOTICE OF PRIVACY PRACTICES

 This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. 

Our responsibility to safeguard your protected health information
How your protected health information may be used
Your rights regarding your protected health information
How to complain about our privacy practices
Person to contact for information about this notice or to complain about our privacy practices
Effective date of this notice
ATTENTION Diabetics, Inc. Web site Terms of Use
Affiliate Marketers Anonymous Data Collection
Content Modification and Accuracy
Intellectual Property
Prohibited Conduct
No Warranties; Limitation of Liability
Third Party Links
Enforcement of Terms of Use
Entire Agreement



Our responsibility to safeguard your protected health information.

We are required by law to provide you with this notice our privacy practices that explains how, when, and why we use and disclose your protected health information. With some exceptions, we may not use or disclose any more than the minimum necessary protected health information to accomplish the purpose of the use or disclosure. We are legally required to follow the privacy practices that are described in this notice.

However, we reserve the right to change the terms of this notice and our privacy practices at any time. Any changes will apply to the protected health information we already have. Before we make an important change to our policies, we will promptly change this notice. You can request a copy of this notice at the address listed below at any time. 

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How your protected health information may be used. 

A. We use health information about you for treatment purposes, to obtain payment for treatment, and for healthcare operations such as evaluating the quality of care that you receive.  

For some of these uses or disclosures, we need your prior consent. Below we describe the different categories for our uses and disclosures that need your consent and give you some examples of each category. 

  • For treatment. For example: Information obtained by a nurse, physician, or other member of your healthcare team will be recorded in your record and used to determine the course of treatment that should work best for you. We will also provide your physician or a subsequent healthcare provider with copies of various reports that should assist him or her in treating you.
  • To obtain payment for treatment. We may use and disclose your protected health information in order to bill and collect payment for the services provided to you. For example, we may provide portions of your protected health information to our billing department and your health plan to get paid for the services we provided to you. We may also provide your protected health information to our business associates, such as billing companies, claims processing companies, and others that process our health care claims.
  • For health care operations. Members of our staff, the risk or quality improvement manager, or members of the quality improvement team may use information in your health record to assess the care and outcomes in your case and others like it. This information will then be used in an effort to continually improve the quality and effectiveness of the care and services we provide. 
B. There are certain uses and disclosures that do not require your consent. 

We may use and disclose your protected health information without your consent or authorization for the following reasons:

  • When a disclosure is required by federal, state or local law, judicial or administrative proceedings, or law enforcement.  For example, we make disclosures when a law requires that we report information to government agencies and law enforcement personnel about victims of abuse, neglect, or domestic violence; when dealing with a gunshot and other wounds; or when ordered in a judicial or administrative proceeding.
  • For public health activities
  • For health oversight activities. For instance, we will provide information to assist the government when it conducts an investigation or inspection of a health care provider or organization.
  • For purposes of organ donation.
  • For research purposes.
  • To avoid harm. In order to avoid a serious threat to the health and safety of a person or the public, we may provide patient protected health information to law enforcement personnel or persons able to prevent or lessen such harm.
  • For specific government functions. We may disclose patient protected health information of military personnel and veterans in certain situations. And we may disclose patient protected health information for national security purposes, such as protecting the president of the United States or conducting intelligence operations.
  • For workers’ compensation purposes. We may provide patient protected health information in order to comply with workers’ compensation laws.
  • Appointment reminders and health-related benefits or services. We may use protected health related information to provide appointment reminders or give you information about treatment alternatives, or health care services or benefits we offer.
  • Fundraising activities. We may use patient protected health information to raise funds for our organization. The money raised through these activities is used to expand and support the health care services and educational programs we provide to the community. If you do not wish to be contacted as part of our fund raising efforts, please contact the person in section V below. 
C. There are certain uses and disclosures to which you will have the opportunity to object. 

In the following situations we may disclose your protected health information if we inform you about the disclosure in advance and you do not object. If there is an emergency and you cannot be given the opportunity to object, we may disclose your health information consistent with any prior expressed wishes if it is determined by a healthcare professional that it is in your best interest. If you are unable to consent in an emergency, you will be given the opportunity to object as soon as you are able to do so. 

  • Disclosures to family, friends, or others. We may provide your protected health information to a family member, friend, or other person that you indicate is involved in your care or the payment for your health care, unless you object in whole or in part. 

All other uses and disclosures require your prior written authorization. In any other situation not described previously we will ask for your written authorization before using or disclosing any of your protected health information. If you choose to sign an authorization to disclose your protected health information, you can later revoke that authorization in writing to stop any future uses and disclosures (to the extent that we haven’t already taken any action relying on the authorization). 

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Your rights regarding your protected health information

  • You have the right to ask that we limit how we use and disclose your protected health information. We will consider your request but are not legally required to accept it. If we accept your request, we will put any limits in writing and abide by them except in emergency situations. You may not limit the uses and disclosure that we are legally required or allowed to make.
  • You have the right to ask that we send information to you to an alternate address (for example, sending information to your work address rather than your home address) or by alternate means (for example, e-mail instead of regular mail). We must agree to your request so long as we can easily provide it in the format you requested.
  • In most cases, you have the right to look at or get copies of your protected health information that we have, but you must make the request in writing. If we do not have your protected health information but we know who does, we will tell you how to get it. We will respond to you within 30 days after receiving your written request. In certain situations, we may deny your request, if we do, we will tell you, in writing, our reasons for the denial and explain your right to have the denial reviewed. 

If you request copies of your protected health information, we will charge you a nominal fee for each page. Instead of providing the protected health information you requested, we may provide you with a summary or explanation of the information as long as you agree to that and to the cost in advance. 

  • You have the right to get a list of instances in which we have disclosed your protected health information. The list will not include uses or disclosures that you have already consented to, such as those made for treatment, payment, or health care operations, directly to you, to your family, or in our facility directly. The list also will not include uses and disclosures made for national security purposes, to corrections or law enforcement personnel, or before April 14, 2003. 
We will respond within 60 days of receiving your request. The list we will give you will include disclosures made in the last six years unless you request a shorter time. The list will include the date of the disclosure, to whom your protected health information was disclosed (including their address, if known), a description of the information disclosed, and the reason for the disclosure. We will provide the list to you at no charge, but if you make more than one request in the same 12 month period, we will charge you a nominal fee for each additional request. 
  • If you find that there is a mistake in your protected health information or that a piece of important information is missing, you have the right to request that we correct the existing information or add the missing information. You must provide the request and your reason for the request in writing. We will respond in 60 days of receiving your request. We may deny your request in writing if the protected health information is: 
  • correct and complete
  • not created by us
  • not allowed to be disclosed
  • not part of our records
Our written denial will state the reasons for the denial and explain your right to file a written statement or disagreement with the denial. If you do not file one, you have the right to request your request and our denial be attached to all future disclosures of your protected health information. If we approve your request, we will make the change to your protected health information, tell you that we have done it, and others that need to know about the change to your protected health information. 
  • You have the right to get a copy of this notice by e-mail. Even if you have agreed to receive notice via e-mail, you also have the right to request a paper copy of this notice. 

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How to complain about our privacy practices

If you think that we have violated your privacy rights, or you disagree with a decision we made about access to your protected health information, you may file a complaint with the person listed in Section 5 below. You may also send a written complaint to the Secretary of the Department of Health and Human Services at the following address. 
Secretary of the Department of Health and Human Services
The U.S. Department of Health and Human Services
200 Independence Avenue, S.W. Washington, D.C. 20201 Toll Free: (877) 696-6775 
We will take no retaliatory action against you if you file a complaint about our privacy practices. 

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Person to contact for information about this notice or to complain about our privacy practices

If you have any questions about this notice or any complaints about our privacy practices, or would like to know how to file a complaint with the Secretary of the Department of Health and Human Resources, please contact customerservice@attentiondiabetics.com

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Effective date of this notice - This notice went into effect on April 14, 2003. 

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ATTENTION Diabetics, Inc. Web site Terms of Use

By using this web site, you agree to indemnify ADI and/or its affiliates from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to, attorneys' fees, resulting directly or indirectly from a claim by a third party that arises in connection with your use of this web site.

We may terminate, alter, or suspend this web site in whole or in part, at any time and for any reason, without notice. This web site and its functions may also be periodically unavailable in whole or part due to technical malfunction or maintenance.

No part of this web site may be reproduced in any form, by any means except that we authorize you to view, copy, download, and print documents posted on this web site if you are using them for informational purposes or its intended purpose and the information contained therein is not modified or altered in any way, shape or form.

Upon your enrollment, we may send communications to your email or mailing address regarding the status of your order history. We may also set and access cookies on your computer or use other methods to gather information about your visit to our site (“cookies”) such as your Internet Protocol address, operating system or browser.  We may collect information about which site referred you to us, the time you spent on our site or the pages you viewed.

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Affiliate Marketers Anonymous Data Collection

ATTENTION Diabetics, Inc. may at time employ other companies to undergo affiliate marketing campaigns.  These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness.  Any information these companies collect via cookies and action tags is completely anonymous.

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Content Modification and Accuracy
The information on this web site is believed to be complete and reliable; however, the information may contain typographical errors, other inadvertent errors and/or inaccuracies. We reserve the right to make changes to any and all content at any time without obligation to issue any notice of such changes.

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Intellectual Property
Unless otherwise noted, all text and images contained on this web site are the property of ATTENTION Diabetics, Inc. and/or its affiliates, subsidiaries, business associates/partners or licensors and are protected as such by United States Copyright law.

2007 ATTENTION Diabetics, Inc. All rights reserved.

Any other product names are trademarks or registered trademarks of their respective owners.

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Prohibited Conduct
Notwithstanding any other rights or restrictions in these Terms of Use, you may not use this web site to introduce viruses, worms, and/or harmful code on the Internet; obtain unauthorized access to any computer system; impersonate any other person; or invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity.

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No Warranties; Limitation of Liability
In no event shall ATTENTION Diabetics, Inc. be liable to any user of the ADI web site or any other person or entity for any direct, indirect, special, incidental, consequential or exemplary damages.

ATTENTION Diabetics, Inc. does not warrant that the information on this web site is free of errors; the functions contained on this web site will be free of errors; defects will be corrected, or this web site or the server that makes it available are free of viruses or other harmful components.

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Third Party Links
Our site contains links to third party links.  If you leave this website by clicking on a third party link, you will be subject to such third party's privacy policies and procedures and these terms of use will no longer apply. ADI is not responsible for the content of third party links or the use, collection or dissemination of information on such third party links.

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Enforcement of Terms of Use
These Terms of Use shall be governed and interpreted pursuant to the laws of the State of Tennessee, United States of America, notwithstanding any principles of conflicts of law.

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Entire Agreement
By using this web site and/or affiliated web sites, you signify your agreement to the terms of use. If you do not agree to the terms of use, you must the leave the web site. ADI may change the terms of use at any time upon posting, with or without notice, on the web sites, and your use of any web site after such changes are posted will mean that you accept them.

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